There is a legal guarantee for the purchase of any item in the EU. This warranty has a term of 2 years from the date of delivery of the product, and applies to manufacturing defects. In the event of a defective product, the seller must proceed, as appropriate, to repair, discount, replace with the same or similar item or terminate the contract and these steps will have no additional cost for the user.

The user must inform the seller of the lack of conformity since he became aware of it. It is very important to keep the purchase receipt or proof of the same to make this guarantee effective.

To contact us for any product failure please do so via email: [email protected] 24 hours a day.

* Important: Product substitutions will always be subject to the available inventory of the affected models at the time the fault or defect is notified. The replacement of the article will be considered provided that the fault is from the factory.

To request the same you must contact us at [email protected] with the reasons and so the change of the product is carried out.

For any problem or question about a purchase, please contact us at [email protected] and we will be communicating as soon as possible.